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Frequently Asked Questions
The following is a list of our most frequently asked questions. If your question is not addressed here, please contact us – we’re here to help!
- How are the cards made?
Our cards are printed on 16pt Card Stock and we apply a UV coating on the front.
- Will I see a proof?
Yes, within 3-4 working days we will email you a proof so that you can check for any errors. The intention of the proof is to allow you to check for typos or minor content changes.
- Can I make changes to my card?
Yes, sometimes you just aren’t sure how your card is going to look until you see that first proof, so you might want to swap out a photo, change the color, or change the content.
But…please think about these changes carefully, if you make more than two changes, or decide to use a different template, we will have to charge extra to cover the cost of our time.
- Can I change the text that is on the template?
Yes, the template is a guide to help you with ideas.
- Can I design my own cards?
Yes, send us an email and we will email you the specifications.
- What type of image file do I need to provide?
The preferred file types are .jpg or .tiff. PDF files will also work.
- Do you ship internationally?
Yes, we do fulfill and ship international orders.
- What size image should I provide?
If you are using a digital camera most images will work, just make sure you don’t use the smallest format setting. If you are scanning photographs, please scan at 300dpi.
- What’s the best way to contact Custom Sports Cards?
We cannot use Publisher or Corel Draw files. If your images are in these formats you will have to convert them to PDF files.
- Should I crop pictures before uploading?
We prefer that you not crop or resize, it is easier for us to work with the original image. If you crop ahead of time it can delay getting you a proof if we have to notify you to send the image not cropped.
- Can I order 1 set of cards that has one of each player on our team?
No, our pricing assumes that a "set" is all of the same player.
You can order multiple sets (1 set for each person on the team) and we can collate them into team sets.
- How do I order cards for a whole team or league?
Send us an email and let us know some of the details: how many players, teams, cards per person, and we will provide you with ordering and discount information.
- Can I order cards for corporate events or trade shows?
Yes, we have many corporate customers that order cards for employee events and trade shows. Sometimes they are cards of the employees, sometimes of featured products. Just email us with your needs and we will let you know how we can help.